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Contact us for any general inquiries or to learn more about how K12Press can elevate your educational institution’s online presence.
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Have questions about our pricing structures or need assistance in choosing the right plan for your school district? Reach out to us.
Technical Support
Experiencing technical issues or need support with our services? Our team is here to help. Contact us for prompt assistance.
Custom Solutions
Interested in customizing our services to meet specific needs? Get in touch to discuss tailored solutions for your school district.
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Sales: 325-704-0122
Looking to collaborate with K12Press or explore partnership opportunities?
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Frequently Asked Questions
Explore common inquiries about K12Press and our services in the Frequently Asked Questions (FAQ) section below.
How does K12Press ensure website security and reliability?
K12Press hosts all WordPress multisite network installs on AWS, ensuring unparalleled performance, scalability, and security.
How does the training included in the Standard Plan work?
The training in the Standard Plan involves comprehensive sessions tailored to your team’s needs, covering WordPress management, content updates, and usage of specialized K12Press tools. These are conducted virtually and in-person as needed.
What kind of support can I expect after my website goes live?
Post-launch, K12Press provides ongoing support depending on your chosen plan. This includes technical assistance, website maintenance, and updates to ensure your site remains up-to-date and fully functional.
What makes K12Press stand out from other website management services?
K12Press stands out with its customizable plans, seamless WordPress multisite network, and a commitment to providing robust and efficient web solutions for educational institutions.
Can the Support Plan be used for emergency technical issues?
Absolutely. The Support Plan is designed to offer timely assistance for any urgent technical issues or immediate WordPress design and development needs, charged at $100/hour.
Is SEO marketing included in all plans, and how does it benefit my school district?
SEO marketing is a feature of the Master Plan. It includes strategies to improve your website’s visibility in search engines, making it easier for your community to find and engage with your site. This is crucial for enhancing the online presence and reach of your school district.
Is there a per-student fee in the Standard and Master Plans?
The per-student fees are sometimes applicable and offer additional resources and services provided by K12Press. Standard & Master Plans are tailored to the size and specific needs of each school district. This includes scalability of services, access to specialized features, and dedicated support.
Can I customize the Support Plan to fit my needs?
Yes, the Support Plan is flexible, offering content updates, custom development, or design work at $100/hour as needed.
What does the Standard Plan include?
The Standard Plan offers a custom K12Press WordPress school website design and installation,12 months of support and training. This package excludes content updates.
Are there any additional costs for hosting services with K12Press?
All hosting services are included within the pricing of our plans. K12Press utilizes AWS for hosting, ensuring high performance and security with no extra hosting fees.
What are the key features of the Master Plan?
The Master Plan provides 24 months of all-inclusive webmaster services, Advanced AI Tools, SEO marketing, and maintenance.
Is there a minimum contract duration for the Master Plan?
Yes, the Master Plan requires a 24-month contract to avail of its comprehensive features and services.